Sr. Team leader for International Callcenter Jobs in Shahdara on your local Shahdara jobs site. Careers in Shahdara, local employment and work in Shahdara.
Sr. Team leader for International Callcenter
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- Posted By: GR Placements, Delhi
- Address:
- Date Posted: 21st Feb 2010
- Salary: Negotiable
- Location: Shahdara (110001)
- Reference Code:
- Views Since Posting: 67
- Full Description:
Qualifications:
Minimum graduate but PG in any field will be an added advantage.
Job Details:
1. Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor.
2. Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.
3. Intercede with the supervisor on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions, such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals.
4. Coach, facilitate, solve work problems, and participate in the work of the team
5. Observe training needs and relay training needs and requests to supervisor.
Qualities:
1. Person should be energetic.
2. Should be a leader and self starter.
3. Should be able to handle the team pressure.
4. Should have good understanding of BPO processes.
5. Should have sound knowledge on MS Office.
Shifts: At present 7:30PM to 4:30 AM IST, but should be flexible to work in any shift.
Location: Gurgaon
Salary: Best in the industry plus good incentives
Other Benefits: Cab facility available in all areas of Delhi/NCR except Noida and Gaziabad and, Meals also provided.
Process: Outbound Sales and survey process.
Contact person: Neha Mishra
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